•Easy Design Flowers (EDF) uses FedEx for overnight delivery service. All deliveries should arrive by 5pm on your chosen delivery date and your flowers are usually be delivered before 10:30am. Delivery time depends on service available to your address. Please contact FedEx and ask them the guaranteed delivery time for the specified delivery zip code.
•Deliveries are available Tuesday through Thursday
•The day before your selected delivery date, you will receive an automatically generated tracking number which you can use to track your package online at www.FedEx.com.
•In order to ensure proper flower delivery, FedEx might require signature at time of delivery. Please arrange to have somebody home to ensure proper delivery. If you miss your delivery, please contact FedEx at 1.800-GO-FEDEX directly with your tracking number to reschedule delivery.
•Each order must have a valid and working telephone number. FedEx will not accept any orders without a working telephone number.
•Please review your shipping address carefully. If you provide the wrong shipping address, we are not responsible for any problems that may result. Any shipping redirects or changes will incur a $10 fee and changes may not be feasible as the delivery date approaches, especially once the shipping tracking number has been assigned.
•EDF is not responsible for packages that are received before or after the specified delivery date, are lost, stolen or damaged once in the hands of the carrier. In the event that there is a delay with your package, please contact FedEx directly.
•If your tracking number starts with a "D" your package has been shipped with Ontrac. You can track your package online at: www.ontrac.com or call them directly at 1-800-334-5000 in the event you need to reschedule your delivery.
•We can arrange shipments to Puerto Rico. Please send an email to email@example.com with the complete shipping address and flower order. Within 24 hours, one of our customer service representatives will confirm your total order price.
For your Wedding or Special Event, we recommend that you arrange to have your Roses delivered 2 to 3 days before the actual event for amply blooming time. For a Saturday wedding your flowers should be delivered on the Wednesday or Thursday before the wedding.